Shell777 is committed to safeguarding the personal information of every Malaysian player. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it secure.
Shell777 operates Malaysia's premier online gaming platform, providing sports betting, live casino, slots, baccarat, and esports wagering services to adult players across Malaysia. In the course of providing these services, shell777 necessarily processes personal data about our members and platform visitors.
Shell777 recognises that privacy is a fundamental right. We are committed to handling your personal information responsibly, transparently, and in compliance with applicable data protection regulations. This Policy sets out, in clear terms, exactly what information shell777 collects, the purposes for which it is used, and the rights you hold over your personal data.
This Policy applies to all personal data processed by shell777 in connection with: account registration and management; financial transactions and KYC verification; gaming activity and betting history; customer support interactions; and marketing communications (where consent has been given).
Shell777 collects the following categories of personal data:
a) Identity & Contact Data
b) Financial Data
c) Gaming Activity Data
d) Technical & Device Data
e) Communications Data
Shell777 collects personal data through the following means:
Shell777 uses your personal data only for legitimate, specified purposes. The primary purposes for which we process your data are:
Shell777 processes your personal data under the following legal bases:
Shell777 does not sell your personal data. We share your data with third parties only in the following limited circumstances:
All third-party service providers engaged by shell777 are contractually bound to process your data only for the specified purpose, maintain appropriate security standards, and not retain data beyond what is necessary.
Shell777 retains personal data only for as long as is necessary for the purposes outlined in this Policy, or as required by applicable legal and regulatory obligations. The following retention guidelines apply:
When personal data is no longer required and no legal obligation to retain it exists, shell777 will securely delete or anonymise it.
Shell777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Shell777 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use include:
You may configure your browser to block or delete cookies, but doing so may affect the functionality of certain shell777 features, including login persistence and personalised game recommendations.
As a shell777 member, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:
Request a copy of the personal data shell777 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data where no legal obligation to retain it exists.
Object to processing based on legitimate interests, including direct marketing.
Receive your personal data in a structured, machine-readable format.
Request that processing be restricted while a dispute or objection is being resolved.
Shell777 will respond to data subject requests within 30 calendar days. Where a request is complex or we receive a high volume, we may extend this period by a further 60 days with prior notification. We will not charge a fee for reasonable requests but reserve the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.
Shell777 does not knowingly collect or process the personal data of any person under the age of 21 years. The shell777 platform is strictly for adults aged 21 and above. Age verification is a mandatory step during KYC for all accounts.
If shell777 discovers that personal data has been collected from a person under 21 years of age, we will immediately terminate that account, delete all associated personal data, and report the incident to the relevant responsible gaming authority as required.
Parents and guardians who believe a minor may have registered on shell777 should contact [email protected] immediately.
21+ Strictly for adults aged 21 and above. Shell777 enforces mandatory age verification for all accounts.
Shell777 may transfer your personal data to service providers or infrastructure located outside Malaysia (including, for example, cloud hosting providers or identity verification services). Where such transfers occur, shell777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable Malaysian data protection law and international best practice.
Safeguards employed for international data transfers include: contractual data processing agreements with third-party providers incorporating standard data protection clauses; and use of third-party providers that maintain internationally recognised security certifications.
Shell777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulatory requirements. When material changes are made, we will notify registered members via the platform announcement system or by email prior to the changes taking effect.
The "Last Updated" date at the top of this Policy will be revised whenever changes are made. We encourage you to review this page periodically. Your continued use of shell777 following any amendment to this Policy constitutes your acceptance of the revised terms.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data shell777 holds about you, please contact our data team:
For responsible gaming queries including self-exclusion and limit-setting, please visit shell777.club/responsible-gaming. All responsible gaming requests are handled with strict confidentiality.
Six ways shell777 protects the personal data of every Malaysian player on our platform.
Shell777 never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information is used only to operate and improve the Platform.
All data transmitted between your device and shell777's servers is protected by the same encryption standard used by major international banks and financial institutions.
Shell777 collects only the personal data necessary to provide our services and meet regulatory requirements. We do not collect data speculatively or "just in case."
Shell777 sends promotional communications only where you have given explicit consent. Opt out at any time directly from your account dashboard â no support ticket required.
This Privacy Policy clearly explains what we collect, why we collect it, who we share it with, and how long we keep it â no hidden clauses, no ambiguous language.
Shell777 respects and supports your rights to access, correct, delete, and port your data. Submit a request by emailing [email protected] and we'll respond within 30 days.
Your data is safe with us. Join thousands of Malaysian players enjoying fast payouts, 500+ games, and a platform that takes privacy seriously.
21+ Adults only. Please gamble responsibly.